RFP: Customer Service Training for Tax Administration of Kosovo

Chemonics Kosovo
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Organizatat Jo-Qeveritare, Bizneset


Request for Proposals (RFP)

Customer Service Training for Tax Administration of Kosovo

Issuance Date: July 14, 2021
RFP Number: EGA-2021-02
Deadline for Offers: August 16, 2021, at 3:00PM Pristina time.
For: Kosovo Economic Governance Activity

Chemonics International Inc. (hereinafter referred to as “Chemonics”), through its locally registered entity, Chemonics Kosovo, under the USAID/Kosovo Economic Governance Activity, USAID Contract No. 72016719C00002, is issuing a Request for Proposals (RFP) for an awardee to implement a Customer Service Training for Tax Administration of Kosovo to increase TAK transparency and accountability by improving services for taxpayers and citizens. The attached RFP contains all the necessary information for interested Offerors.

Chemonics realizes that Offerors may have additional questions after reading this RFP. In response, Chemonics will hold a virtual proposal conference (on Microsoft Teams) at 10:00AM on July 29, 2021, to provide prospective Offerors an opportunity to learn more about the proposal and subcontracting process, proposal drafting, and to have other questions about this RFP answered.

Pre-registration to attend the proposal conference is required. Please email your pre-registration and any advance questions regarding the RFP to USAID/Kosovo Economic Governance Activity at procurement@usaidega.org by 3:00 PM Pristina time on July 27, 2021. Please limit participants to no more than two attendees per bidder, covering all potential aspects of the potential proposal, including technical, management, financial and cost proposal issues.

The full RFP No. EGA-2021-02 (tender documentation) may be downloaded in the attachment below.

RFP No. EGA-2021-02 - Customer Service Training for TAK

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