Supply Chain Officer

drc kosovo e1558954863311
Danish Refugee Council (DRC)
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Application due: 1/31/2021
Workplace: Mitrovicë/a South
Department/Country: Kosovo
Contract type: National contract


In Kosovo, DRC has been operating since 1998, initially providing emergency relief and, since 2003, focussing on minority returns.  Currently we work with returnees, IDPs and minority communities to promote the achievement of durable solutions and community stabilisation.  DRC has been working with Roma, Ashkali and Egyptian communities, primarily in Mitrovicë/Mitrovica South, since the early 2000’s.  Our activities facilitated the return of displaced families, and subsequently focussed on their socio-economic integration.  With funds from the Swedish International Development Cooperation Agency (Sida), we have been supporting the residents of Roma Mahalla/Mahala and Dy Korriku / Sitničko Naselje since 2009 through multi-sectoral activities aimed, among others, to promote their socio-cultural integration.


DRC is currently looking for a highly qualified Supply Chain Officer for its Mitrovicë/a South office. The Supply Chain Officer will provide overall effective and efficient support to programmatic needs with specific reference to supporting the implementation at the field level of procurement, logistics and equipment/asset/inventory management procedures and tools developed at HQ or Country level, through coordination and cooperation with all programme staff, implementing partners and beneficiaries.

You will be under the daily supervision of the Project Manager, and your technical supervisor will be the Support Service Manager.

Your main duties and responsibilities will be:

Procurement responsibilities:

  • Ensuring all procurement processes are in line with DRC Operations Handbook;
  • Ensuring all procurement processes are done in DRC Dynamics in real time;
  • Following up on the annual procurement plan for the Sida-funded project, in coordination with programme staff;
  • Managing the procurement tracking sheet,  monitoring progress of each procedure and flagging any issues/delays;
  • Advising programme colleagues and beneficiaries/Implementing Partners on the appropriate procedure to follow for a given procurement need;
  • Managing the electronic dissemination of invitations to bid (including requests for quotation, single quote procedures, etc.);
  • Participating in the evaluation of received bids;
  • Managing relations with suppliers during the contract implementation period;
  • Ensuring the correct closure of each procurement procedure by making sure the relevant completion/handover certificate is filled out;
  • Managing procurement files in accordance with DRC’s procedures and SoP requirements;
  • Implementing all instructions posted on Insite and/or communicated by DRC Support Service Manager.

Equipment/Asset/Inventory management responsibilities:

  • Support in updating the Assets and Equipment List and the General Programme Equipment List in real time and in accordance with DRC’s procedures;
  • Labelling new inventory items in real time in accordance with DRC labelling system;
  • Managing Mitrovicë/a vehicle fleet, with specific reference to monitoring need for vehicle servicing and coordinating with Pristina colleagues, coordinating minor vehicle repairs / routine maintenance, monitoring correct use of vehicle log books;
  • Ensuring assets/equipment handover to beneficiaries/partners takes place in accordance with DRC’s procedures and donor requirements;
  • Implementing all instructions posted on Insite and/or communicated by DRC Support Service Manager.

Logistics responsibilities:

  • Monitoring availability of office supplies and ordering as necessary;
  • Collecting information on vehicle needs from all project colleagues and communicating to Pristina respective colleagues on time.

Other duties

  • Any other duties as assigned.


To be successful in this role we expect you to be able to manage the above-mentioned tasks with minimum supervision.  This will entail displaying:

  • The ability to take responsibility over complex processes;
  • The ability to ensure the implementation of long-term tasks that require regular follow up, without being provided constant reminders;
  • The ability to interact in a positive and constructive manner with DRC’s partners and beneficiaries, based on respect and conducive to generating mutual trust and to their empowerment;
  • An open, supportive, collegial behaviour with all DRC staff.

In addition, you will be expected to uphold the ethical principles enshrined in DRC’s Code of Conduct.

On these grounds, we expect the following:

  • Minimum 3 years of experience in the area of supply chain management, of which at least one in a position entailing direct responsibility over ensuring compliance with set standards and procedures under minimum supervision (mandatory);
  • Prior experience in managing multiple procurement procedures simultaneously (mandatory);
  • Prior experience in managing large numbers of assets (mandatory);
  • Minimum 2 years of experience with international organisations (preferred);
  • Prior experience with software-based management of core business processes through enterprise resource planning systems (preferred);
  • Very good command of written and spoken English, as well as native-speaking proficiency level of either Albanian or Serbian (mandatory – very good command of the non-native language preferred).

Moreover, all DRC staff must master the following DRC's Core Competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.


Contract length: until 31 December 2021, including an initial three-month probationary period, with the possibility of extension, subject to funding

Band: H

Health insurance provided from a local insurance company

Estimated start date: 01/03/2021

Salary and conditions will be in accordance with DRC Kosovo National Salary Scale.


All applicants must submit an updated CV (no longer than four pages) and a cover letter, both in English.

All applicants must upload here: an updated CV (no longer than four pages) and a cover letter, both in English. Applications sent by email will not be considered. Closing date for applications: 31/01/2021

If you face any problems with the online application process, please contact .   Any other communication between applicants or perspective applicants and DRC staff, including but not limited to telephone calls, visits to DRC offices and emails, will result in the applicant being disqualified from the selection process.

Please note that, due to the number of expected applications, you will only be contacted if selected to take part in the next steps of the recruitment process.  No confirmation of receipt of your application will be provided.

For further information about the Danish Refugee Council, please consult our websites and


The selection process will consist of several steps.

  1. Applications will be subjected to a screening of the CV and cover letter submitted, aimed at verifying whether the requirements listed above are met.  Only applications clearly and fully meeting the requirements will be evaluated further.
  2. Candidates selected through step 1 will be invited to take a written test aimed at assessing some technical skills as well as language proficiency.
  3. Candidates selected after step 2 will be invited to one or more rounds of individual interviews aimed at further analysing the possession of relevant skills as well as testing DRC’s Core Competencies.

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit

More information.