Public Engagement Assistant (Education Outreach)

64x64 us embassy kosovo e1560163249552
U.S. Embassy Kosovo
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Announcement Number: Pristina-2021-003
Hiring Agency: Embassy Pristina
Position Title: Public Engagement Assistant (Education Outreach) - All Interested Applicants
Open Period: 01/25/2021 - 02/08/2021Format MM/DD/YYYY
Vacancy Time Zone: GMT+1
Series/Grade: LE - 6510 7
Salary: EUR €19,576
Work Schedule: Full-time - Full time 40hrs/week
Promotion Potential: LE-7
Duty Location(s): 1 Vacancy in Pristina, KV
Telework Eligible: No

For More Info:
HR Section
+383 38 59 59 3000

Hiring Path:
• Open to the public

Who May Apply/Clarification From the Agency:

•    All Interested Applicants / All Sources

For applicants who are USEFMs, the final grade/step for these positions will be determined by Washington DC. The proposed grade is FP-5.

Security Clearance Required: Public Trust - Background Investigation
Appointment Type Permanent

Appointment Type Details:

•    Definite not to Exceed 10 years.

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required: Not Required


The Higher Education Outreach Assistant works under the direct supervision of the Established Opinion Leaders (Education Policy) Specialist, and has no supervisory responsibilities. Provides program support and performs administrative duties related to all Mission higher education programs. Coordinates Mission PD education engagement with Emerging Voices(EV) audiences, reaching youth, minorities and those who influence them through the promotion of academic study in the U.S. through Education USA advising programs. Supports EOL specialist for grants administration.

Qualifications and Evaluations

EXPERIENCE: A minimum of one year of progressively responsible experience in a multinational educational or cultural work environment is required, with education, communication, marketing and public outreach duties as significant parts of the job.

JOB KNOWLEDGE:  Thorough knowledge of U.S. foreign policy and American interests as they apply to Kosovo and especially to the EV sector is required. Good knowledge of USG and DOS structure, as well as of PD bureaus within the Department, is required. Detailed knowledge of the U.S. higher education system, the college application process, standardized entrance exams and financial aid is required, as is knowledge of the U.S. political system, American history, literature, culture and geography. Good knowledge of the latest trends within the academic field of American Studies is required. Familiarity with virtual applications and technologies, including Massive Open Online Courses (MOOCs) and digital tools used by students, teachers, and professors, is required. Good understanding of the full range of PD tactics and tools designed to engage EV audiences, and general knowledge of cross-cultural communications and education theory and trends is required. General knowledge of PD-specific funding authorities and their planning and reporting tools is required.

Key Requirements:
Required to pass medical and security certifications.

Education Requirements:

University degree in education, American Studies, international relations, communications, marketing or local equivalent is required.



Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Serbian or Albanian is required.


Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use the PD tools to move attitudes in Kosovo in positive ways. Must be able to perceive the emergence of new influencers and adjust operations and program accordingly.

Communication/Interpersonal skills: Must have excellent customer relations and interpersonal cross-cultural communication skills. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing materials for publication in both English and Albanian or Serbian language. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures.

Management skills: Strong management skills are required, including the ability to support the Established Opinion Leaders Specialist (Education Policy) as they develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures and camps.

Technical skills: Good keyboarding and data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, Massive Online Open Courses (MOOCs), podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage project and grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of education activities and initiatives.

Availability: Must be available to travel throughout Kosovo to support education outreach projects and activities.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Apply to this vacancy.

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