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International Organization for Migration (IOM)
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Position Title Psychologist
Duty Station: Pristina, Kosovo
Classification: Consultancy
Type of Appointment Consultancy, 6 Months with possibility of extension
Estimated Start date: As soon as possible
Reference Code: CFCV-2020/08122 

General functions 

Established in 1951, IOM is a related agency of the United Nations, and as the leading UN Agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

In coordination and partnership with UNHCR and other relevant stakeholders, IOM in Kosovo is implementing a regional project “Addressing Covid-19 challenges within the migrant and refugee response in the Western Balkans” aiming to protect migrants, asylum seekers, refugees and other vulnerable persons by ensuring that systems and services in place are supported, reinforced and can be quickly adapted to the measures that must be implemented in response to the covid-19 outbreak.

Under the overall supervision of the Chief of Mission and direct supervision of the Project Coordinator successful candidate will be responsible for providing counselling, referral and other services to migrants. The incumbent will be assigned to the following tasks:

Responsibilities and Accountabilities 

  • Conduct psychosocial assessments in a culturally sensitive manner and identify protection needs of vulnerable migrants in the reception center and regional police registration centers;
  • Provide reports and recommendations on beneficiaries’ needs and coordinate with responsible service providers on follow-up assistance, when needed;
  • When requested, provide direct psychosocial support, respecting the confidentiality and rights of migrants;
  • Provide recommendations to reduce migrants’ risk and vulnerability inside and outside reception facilities;
  • Provide advice in case of identification of potential victims of human
  • Provide advice to project staff as well as reception centre personnel on psychological aspects of dealing with vulnerable migrants
  • Provide reports to the supervisors on a case-by-case
  • Comply with the IOM Standards of Conduct and the IOM Confidentiality Always maintain a professional appearance and migrant-friendly demeanor. Maintain positive working relationships within the IOM colleagues and government officials. Maintain confidentiality and discretion in treating applicants’ personal information.
  • Immediately inform the supervisors of any problems or issues related to the daily work and make suggestions on how to improve efficiency and client
  • Performs other duties as may be assigned by the Project


  • University Degree in Psychology, with minimum 3 (three) years of professional


  • Desirable experience in providing assistance to vulnerable persons and in the provision of protection
  • Experience in liaising with local institutions, communities and service
  • Ability to communicate clearly and
  • Good level of computer
  • Excellent communication and negotiation
  • Personal commitment, efficiency, flexibility, drive for results, respect for diversity, creative


Good level of English and local language (written and spoken) is required. Knowledge of Arabic language is considered an advantage.

Method of application:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment.

This post is subject to local recruitment. Only persons holding a valid residence and work permit for Kosovo will be eligible for consideration.

How to apply:

Interested candidates are invited to submit their applications (CV and cover letter) to by 23 December 2020 midnight at the latest, referring to CFCV-2020/08122 in the subject line.

In order for an application to be considered valid, IOM only accepts applications duly completed.

Only shortlisted candidates will be contacted. Posting period:

From 08.12.2020 to 23.12.2020.

More information.