Customer Service Support (Intern)

solaborate e1624633312780

Prano njoftimet me email


We are seeking a dynamic, self-starter aspiring Customer Service Support (Intern) to assist our support and operations team.

The ideal candidate will be responsible, but not limited to, for the following tasks:

  • Responsible for confidential and time-sensitive material;
  • Preparing reports;
  • Maintain contact lists
  • Prepare and modify documents including correspondence, reports, drafts, memos, filing, and emails;
  • Handle customers 24/7 live support via chat and (if it’s necessary) calls.
  • Reply to social media, email and any other platforms that Solaborate uses.
  • Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Be friendly and patient with the customers.
  • Generate sale leads, and user acquisition ideas through different marketing channels
  • Meet personal/customer service targets
  • Follow communication procedures, guidelines and policies
  • Daily reports and results on tasks.
  • Any other tasks that are required to run the customer support;

The ideal candidate needs to possess the following qualifications:

  • Excellent knowledge of the English Language, written and spoken (Important)
  • Customer support experience is a plus
  • Customer orientation and ability to adapt/respond to different types of customers
  • Excellent communication skills
  • Ability to multi-task, prioritize, and manage time effectively and efficiently;
  • Able and willing to work with different shifts (day and night).

Start Date: ASAP

Duration: 3 months

If you possess the required attitude, skills, and experience, seize this great opportunity to become one of us and apply today by sending your CV (in English) at and the Job-Title as Subject.

Solaborate LLC is an Equal Opportunity Employer. All applications will be treated with the strictest confidence. Only short-listed candidates will be notified.